PebbiPebbi

Terms of Service

Last updated: 21 January 2026

1. About these Terms

These Terms govern your access to and use of the Pebbi mobile application and this website (the “Services”). By using the Services you agree to these Terms. If you do not agree, do not use the Services.

2. Eligibility and accounts

  • You must be an adult with capacity to enter into a contract in your jurisdiction. The Services are intended for parents and caregivers, not for children’s direct use.
  • You are responsible for your account, the accuracy of information you provide, and keeping your credentials secure.

3. Acceptable use

  • Do not misuse the Services, interfere with their operation, or attempt unauthorised access.
  • Do not upload unlawful, harmful, or infringing content, or violate the privacy of others.
  • Respect the rights of household members you invite and only share data with those you trust.

4. Your content

You retain ownership of the data you submit to the Services. You grant us a limited, worldwide, non‑exclusive licence to host, use, process, and display your content solely to operate, improve, and provide the Services and to meet legal requirements. You must ensure you have the necessary rights and consents to upload information to the Services.

5. Privacy

Your privacy matters to us. Our Privacy Policy explains how we collect and use personal data and your rights.

6. PebbiAI (AI-generated handover summaries)

The Services may include an optional feature called PebbiAI that generates summaries of handover events. Any content generated by PebbiAI is clearly marked with a “PebbiAI” badge.

  • Optional feature / opt out: PebbiAI is optional. You can disable it at any time in the app to opt out of AI-generated content and the associated data sharing described in our Privacy Policy.
  • Deletion when disabled: disabling PebbiAI will delete existing AI summaries and prevent future AI summary generation.
  • Processing purpose: PebbiAI is provided to generate handover summaries you request and is not intended to train third‑party AI models.
  • Accuracy and review: PebbiAI outputs are computer-generated and may be inaccurate, incomplete, or misleading. You are responsible for reviewing and verifying summaries before relying on them. PebbiAI does not provide medical advice.
  • Acceptable use: you agree not to use PebbiAI or the Services in ways that are unlawful, harmful, deceptive, or that violate the rights or privacy of others.

7. Subscriptions and fees

Some features may be offered on a paid basis (for example via app stores). Pricing and billing terms will be presented before purchase and may change; changes will not apply to an existing paid term already purchased unless stated by the relevant app store rules. Applicable taxes may apply.

8. Intellectual property

The Services, including the Pebbi name, logo, software, design, and content, are protected by intellectual property laws. Except for your content, you receive a personal, non‑exclusive, non‑transferable licence to use the app and website in accordance with these Terms. You may not copy, modify, reverse engineer, or distribute our software or content unless permitted by law.

9. Medical disclaimer

Pebbi is not a medical device and does not provide medical advice. Information in the Services is for general informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of a qualified healthcare professional with questions about a medical condition.

10. Third‑party services

The Services may contain links to third‑party sites or use third‑party services (e.g., app stores, email delivery). We are not responsible for their content, terms, or policies.

11. Warranties and disclaimers

The Services are provided “as is” and “as available”. To the extent permitted by law, we exclude all implied warranties, including fitness for a particular purpose and non‑infringement. We do not warrant that the Services will be uninterrupted, secure, or error‑free.

12. Limitation of liability

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law (including liability for death or personal injury caused by negligence, or for fraud). Subject to that, we will not be liable for any indirect, incidental, special, consequential, or punitive damages, or loss of data, business, or profits, arising from or related to your use of the Services. Our total aggregate liability to you for any claim shall not exceed the amount you paid (if any) for the Service in the 12 months prior to the event giving rise to the claim.

13. Indemnity

You agree to indemnify us against reasonable losses, costs, and liabilities arising from third‑party claims relating to your misuse of the Services or breach of these Terms.

14. Suspension and termination

We may suspend or terminate your access if you materially violate these Terms, create risk or possible legal exposure for us, or where required by law. You may stop using the Services at any time. Upon termination, your licence ends. We may retain certain data as required by law or as described in our Privacy Policy.

15. Changes to the Services and Terms

We may update the Services and these Terms from time to time. If changes are material, we will take reasonable steps to notify you (for example, via the app or website). Continued use of the Services after changes take effect constitutes acceptance.

16. Governing law

These Terms and any non‑contractual obligations are governed by the laws of England and Wales. If you are a consumer resident in the UK or EU, you may have mandatory consumer protections which prevail where applicable.

17. Contact

If you have questions about these Terms, please contact us via the Contact page.